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Tags

The three paths to a tag, every format with its spec, and how the surface decides the format.

Tags are the physical part of TapTech: an object with a tag in it that opens a page when a phone touches it. This page covers the three paths to a tag, every format and how to choose one. Tags come preprogrammed, and a tag is passive, so there is no battery and nothing to charge.

A tag can be programmed to open anything. Pointed at a Portal, it unlocks the full journey, and Core shows the full picture of what happened. Tags can be repointed without reprinting. Tags already in the field are encoded against a specific host and cannot move to another.

Three paths

Every order takes one of three paths.

Sticker sheet render: a round black sticker with the wordmark
Off the shelfStandardA format from the standard range, preprogrammed and ready out of the box.
You choose
Format, quantity and tag type
Lead time
Stock, from 1 week
Good for
The fastest way to a first deployment
PVC card render: a black portrait card with the wordmark
Your designCustomisedA standard format with your artwork, approved as a flat composite at true scale.
You choose
Artwork, print, finish and tag type, per format
Lead time
The format's stock lead time
Good for
Most projects: your brand on a proven format
Line drawing of an eyewear frame, with a yellow dot on the temple arm marking where the tag sits
Built for the objectBespokeA tag built into your product, or a piece made for the campaign.
You choose
Scoped with us: engineered with your makers and tested for the material
Lead time
Quoted against your brief
Good for
A tag that has to live inside the product

Bespoke builds so far include the Genesis eyewear, with the tag in the temple arm, and the Mulaa Joans NFC bank note. How to order on each path is on Ordering tags.

Order tags
Open a Portal

No account needed

Every format at a glance

Every format takes either tag type: Standard (NXP NTAG213) or Advance (NXP NTAG424 DNA). Both authenticate. See Tags and authentication.

Choosing a format

The surface decides the format before anything else does. Metal needs a shielded tag, a garment needs one that survives a wash, and a wall outdoors needs resin. Tell us the surface and the quantity and we will tell you which one it is.

Each solution has a lead format.

A few rules of thumb follow from the formats. Volume, for people who have not bought anything yet, is a sticker. A relationship meant to last is a card or a garment tag. One event is a wristband. A fixed point outdoors is resin.

Surfaces

FormatWhere it goes
Sticker sheetPackaging, glass, painted walls, print, product
On metal stickerShelf edging, lift doors, fridges and coolers, machinery, signage, vehicles
Resin tagWalls, landmarks, street furniture, instruments and equipment, furniture
Garment tagSeams, hems, waistbands, care label position, bags and accessories
CardWallet, lanyard holder, door reader, desk
WristbandThe wrist or the neck, worn not fixed
Mini CDA hand, a box, a shelf, a record sleeve
  • Metal is the most common reason a first pilot fails. Use on metal tags for metal.
  • Resin tags work on metal and non metal surfaces.
  • Thick timber can stop a read, whatever the format.
  • On glass or card, an ordinary sticker sheet performs better than an on metal sticker.

Durability

Our supplier tests the tags to 100,000 taps and rates them for 50 years. These are supplier ratings. In practice the limit is what the tag is attached to: a sticker can be peeled off, a garment tag survives a wash, and resin is the one for outdoors.

Formats

Each format has what it is for, where it does not work, its full specification, the customisation options and a downloadable spec sheet. Stock lead times are on Ordering tags.

Sticker sheet

An adhesive sticker tag, supplied in sheets, for anything that is not metal.

Sticker sheet render: a round black sticker with the wordmark

An adhesive sticker tag, 34 mm to 150 mm, square or circle, supplied in sheets. It is printed and water resistant, on 3M adhesive. It goes on packaging, glass, painted walls, print, product and anything not metal.

What it is for

  • Handing out. A hundred of these at an event is an acquisition channel, not a giveaway. Mulaa Joans ran exactly that.
  • Wayfinding. One per zone turns a floor plan into a record of how the space was actually walked.
  • Packaging. Inside the box, on the swing tag, or on the shipper. The unboxing already has attention on it.

Where it does not work

It will not read on metal. Stick one to a shelf edge, a lift door or a drinks fridge and nothing happens, which is the single most common way a first pilot fails. Use the on metal sticker there.

A sticker can also be peeled off by anyone. The tag still authenticates the tag, but a sticker on its own does not show who owns the thing it is stuck to. See Tags and authentication.

Specification

Sticker sheet
Size34 mm to 150 mm, square or circle
MaterialPrint material with scratch resistant lamination
Tag optionsNTAG213 or NTAG424
User memoryTo be confirmed
Read rangeTo be confirmed
PrintFull colour, optional ID or QR print
FinishGloss, crystal matt or smooth matt
FixingAdhesive, supplied in sheets
Suitable surfacesNot suitable for metal
Water and dustWater resistant
Operating temperatureTo be confirmed
Stock lead time1 week

Customisation

OptionAvailable
Full colour print, optional ID or QRYes
Smooth mattYes
Crystal mattYes
GlossYes
Spot UVNo
Tag typeStandard (NXP NTAG213) or Advance (NXP NTAG424 DNA)

Order

Order tags
Open a Portal

No account needed

Download

Sticker sheet spec sheet
PDF · 111 KB
Download Sticker sheet spec sheet, PDF, 111 KB
Sticker sheet artwork template and dieline
PDF · 80 KB
Download Sticker sheet artwork template and dieline, PDF, 80 KB
Sticker sheet product render, PNG
PNG · 39 KB
Download Sticker sheet product render, PNG, PNG, 39 KB
On metal sticker

An adhesive sticker shielded for metal surfaces.

On metal sticker render: a square black sticker

An adhesive sticker shielded so a metal surface does not interfere with the read, printed and water resistant, on 3M adhesive. 23 mm to 50 mm, in a circle, square or rectangle. It goes on shelf edging, lift doors, fridges and coolers, machinery, signage and vehicles.

What it is for

  • Retail fixtures. Most of a shop floor is metal. This is the format that makes a zone plan survive contact with a real space.
  • Equipment. A tap on the machine itself, where a printed label would be the only alternative.
  • Outdoor fixtures. Street furniture, gates, shutters. Fixed, public, and already metal.

Where it does not work

It is thicker than a standard sticker and it reads at a shorter distance, so the phone has to be put closer and more deliberately. Order it only where the surface is actually metal. On glass or card an ordinary sticker sheet performs better and costs less.

Specification

On-metal sticker
Size23 mm to 50 mm; circle, square or rectangle
MaterialWhite PET face, ferrite barrier
Tag optionsNTAG213 or NTAG424
User memory144 bytes (NTAG213)
Read range21 mm to 25 mm
PrintFull colour
FinishSmooth matt, crystal matt or gloss
FixingAdhesive
Suitable surfacesSuitable for metal
Water and dustWater resistant
Operating temperature-15°C to 60°C
Stock lead time4 weeks

Customisation

OptionAvailable
Full colour printYes
Smooth mattYes
Crystal mattYes
GlossYes
Spot UVNo
Tag typeStandard (NXP NTAG213) or Advance (NXP NTAG424 DNA)

Download

On metal sticker spec sheet
PDF · 116 KB
Download On metal sticker spec sheet, PDF, 116 KB
On metal sticker artwork template and dieline
PDF · 92 KB
Download On metal sticker artwork template and dieline, PDF, 92 KB
On metal sticker product render, PNG
PNG · 41 KB
Download On metal sticker product render, PNG, PNG, 41 KB
Card

A standard PVC card for membership, authentication and networking.

PVC card render: a black portrait card with the wordmark

A PVC card in the standard CR80 size, 85.6 x 54 mm, printed on both faces. A slotted variant takes a lanyard or clip.

What it is for

  • Membership. A Membership card: a club card that opens a door and identifies the person holding it. YOU Studio runs door access this way.
  • Authentication. Issued with a high value object, and carried separately from it.
  • Networking. A tap that hands over a page instead of a phone number.

Where it does not work

A card is the most expensive way to reach one person, so it is the wrong format for volume. If the plan is to put a tap in front of a thousand people who have not bought anything yet, that is a sticker. A card is for someone who already belongs to something.

Specification

Card
Size54 x 85.6 mm (CR80), 0.86 mm thick
MaterialPVC
Tag optionsNTAG213 or NTAG424
User memory144 bytes (NTAG213)
Read range61 mm to 70 mm (slotted: 31 mm to 40 mm)
PrintPrinted both faces
FinishGloss, matt, spot UV or black stock
FixingNone, or slotted variant (slot on short or long side)
Suitable surfacesNot suitable for metal
Water and dustWaterproof, IP68
Operating temperatureTo be confirmed
Stock lead time4 weeks

Customisation

Cards take every option in the customisation range.

OptionAvailable
Full colour print, both faces, on black or whiteYes
Smooth mattYes
Crystal mattYes
GlossYes
Spot UVYes
Black stockYes
Tag typeStandard (NXP NTAG213) or Advance (NXP NTAG424 DNA)

Order

Order tags
Open a Portal

No account needed

Download

Card spec sheet
PDF · 118 KB
Download Card spec sheet, PDF, 118 KB
Card artwork template and dieline
PDF · 124 KB
Download Card artwork template and dieline, PDF, 124 KB
Card product render, PNG
PNG · 43 KB
Download Card product render, PNG, PNG, 43 KB
Wristband

A wristband with the tag in the plate, for entry, zones and crew.

Wristband render: a woven black strap with a flat plate

The tag sits in a 26 x 35 mm plate, on a fabric or PVC strap. The plate can also be worn as a lanyard. It is worn, not fixed.

What it is for

  • Entry. Worn on arrival and read at every point after it, without anyone opening a phone.
  • Zones on a site. One credential that changes what it opens as the person moves through a festival or a venue.
  • Staff and crew. Identification that is visible across a room and readable at a door.

Reentry uses wristbands by design. See Core Access.

Where it does not work

It is worn for one event and then it is refuse. Nothing carries a credential better for two days, and nothing is worse at carrying one for two years. If the relationship is meant to outlive the night, the wristband gets someone in and a card or a garment tag keeps them.

Specification

Wristband
SizePlate 26 x 35 mm
MaterialFabric or PVC strap
Tag optionsNTAG213 or NTAG424
User memoryTo be confirmed
Read range41 mm to 50 mm
PrintFull colour on strap and plate
FinishGloss or matt plate
FixingPush button clasp (adjustable option)
Suitable surfacesNot suitable for metal
Water and dustWaterproof
Operating temperatureTo be confirmed
Stock lead time4 weeks

Customisation

OptionAvailable
Full colour print, plate and strapYes
Smooth mattYes
Crystal mattNo
GlossYes
Spot UVNo
Tag typeStandard (NXP NTAG213) or Advance (NXP NTAG424 DNA)

Order

Order tags
Open a Portal

No account needed

The lanyard, the same plate on a lanyard, is coming soon to the shop. Until then, order it through a brief or the calculator on the website.

Download

Wristband spec sheet
PDF · 132 KB
Download Wristband spec sheet, PDF, 132 KB
Wristband artwork template and dieline
PDF · 79 KB
Download Wristband artwork template and dieline, PDF, 79 KB
Wristband product render, PNG
PNG · 63 KB
Download Wristband product render, PNG, PNG, 63 KB
Mini CD

A Mini-CD in a plastic case with a printed disc and insert, for releases and collecting.

Mini-CD render: a Mini-CD in a clear case on a ball chain

A plastic case with a printed CD and insert, 53 x 45 mm, printed full face. It is supplied individually, with no adhesive or fixing point. It lives in a hand, a box, on a shelf or in a record sleeve.

What it is for

  • A release. A physical Artefact for something that otherwise only exists as a stream.
  • Collecting. A run people complete over time, where holding all of them is the reason to keep tapping.
  • Gifting. It survives the moment it was handed over, which a printed card does not.

Where it does not work

It is an object rather than a fixing. There is no adhesive and no fixing point, so it cannot be attached to anything, and it works only where someone chooses to keep it. As a way of covering a space it is the wrong tool entirely.

Specification

Mini-CD
Size53 x 45 mm
MaterialPlastic case with printed CD and insert
Tag optionsNTAG213 or NTAG424
User memoryTo be confirmed
Read rangeTo be confirmed
PrintFull colour, full face
FinishTo be confirmed
FixingSupplied individually, no adhesive or fixing point
Suitable surfacesTo be confirmed
Water and dustWater resistant
Operating temperatureTo be confirmed
Stock lead time2 weeks

Customisation

OptionAvailable
Full colour print, disc and insertYes
Smooth matt, crystal matt, gloss, spot UVNot applicable
Tag typeStandard (NXP NTAG213) or Advance (NXP NTAG424 DNA)

Download

Mini CD spec sheet
PDF · 168 KB
Download Mini CD spec sheet, PDF, 168 KB
Mini CD artwork template and dieline
PDF · 90 KB
Download Mini CD artwork template and dieline, PDF, 90 KB
Mini CD product render, PNG
PNG · 78 KB
Download Mini CD product render, PNG, PNG, 78 KB
Resin tag

A soft epoxy resin tag for permanent and outdoor placement, on metal and non-metal surfaces.

Resin tag render: a domed round tag in black resin

A soft epoxy resin tag, circular or square, 16 mm to 100 mm, fixed with adhesive or bolted. It works on metal and non metal surfaces: walls, landmarks, street furniture, instruments and equipment, and furniture.

What it is for

  • Permanent placement. Bolted or bonded to a fixed thing, where the tap point is part of the site rather than a campaign.
  • Outdoors. Weather, hands and cleaning, over a long period. H.LLS put these around Paris.
  • High value objects. Bonded to the thing itself, so the object and its record cannot be separated.

Where it does not work

It is thick and it is domed, so it reads as a fitting rather than as print. On a flat surface where a sticker would disappear, this will be visible from across the room. That is the right answer outdoors and the wrong one on packaging.

Specification

Resin tag
Size16 mm to 100 mm
MaterialSoft epoxy resin
Tag optionsNTAG213 or NTAG424
User memoryTo be confirmed
Read range21 mm to 25 mm
PrintFull colour, optional ID or QR print
FinishSoft epoxy coat
FixingAdhesive or bolted
Suitable surfacesMetal and non metal surfaces
Water and dustWater resistant
Operating temperatureTo be confirmed
Stock lead time4 weeks

Customisation

OptionAvailable
Full colour print, optional ID or QRYes
Smooth matt, crystal matt, gloss, spot UVNot applicable: the epoxy coat is the finish
Tag typeStandard (NXP NTAG213) or Advance (NXP NTAG424 DNA)

Order

Order tags
Open a Portal

No account needed

The resin tag for metal is ordered from the same product, as the on metal size.

Download

Resin tag spec sheet
PDF · 117 KB
Download Resin tag spec sheet, PDF, 117 KB
Resin tag artwork template and dieline
PDF · 80 KB
Download Resin tag artwork template and dieline, PDF, 80 KB
Resin tag product render, PNG
PNG · 41 KB
Download Resin tag product render, PNG, PNG, 41 KB
Garment tag

A woven tag or disc built into clothing at manufacture.

Garment tag render: a translucent white disc with its coil showing

A garment tag comes as a woven tag or a disc. The disc is circular, 25 mm or 29 mm, epoxy bonded and wash tested, supplied on reels. It goes in seams, hems, waistbands, the care label position, and bags and accessories.

What it is for

  • Ownership. The first tap makes the garment addressable and the owner recognisable on every tap after it. That is the Navinder Nangla build.
  • Authentication. A claim that cannot be photographed, printed or copied off a listing.
  • After the sale. The one channel that is still there months later, because it went out of the shop attached to the product.

Where it does not work

It belongs in the garment at manufacture. Adding it to finished stock is hand work, one piece at a time, and the cost of that is usually what kills a retrofit. Bring us in while the tech pack is still open and it is a line on the spec instead.

Specification

Garment tag
Size25 mm or 29 mm disc, or woven tag
MaterialEpoxy disc or woven fabric
Tag optionsNTAG213 or NTAG424
User memoryTo be confirmed
Read rangeTo be confirmed
PrintCustom design, optional ID or QR print
FinishWoven tag: one or two colour
FixingFabric adhesive, sewn or bonded
Suitable surfacesNot suitable for metal
Water and dustWash tested
Operating temperatureTo be confirmed
Stock lead time1 week

Customisation

The printed finishes in the customisation range (full colour print, smooth matt, crystal matt, gloss, spot UV) do not apply to the disc, which sits inside the garment. The woven tag is designed in one or two colours.

OptionAvailable
Woven tag, one or two colourYes
Optional ID or QR printYes
Printed finishesNot applicable
Tag typeStandard (NXP NTAG213) or Advance (NXP NTAG424 DNA)

Order

Order tags
Open a Portal

No account needed

Download

Garment tag spec sheet
PDF · 147 KB
Download Garment tag spec sheet, PDF, 147 KB
Garment tag artwork template and dieline
PDF · 135 KB
Download Garment tag artwork template and dieline, PDF, 135 KB
Garment tag product render, PNG
PNG · 97 KB
Download Garment tag product render, PNG, PNG, 97 KB
Metal cardComing soon

A metal card for premium membership, gifting and VIP.

Metal card render: a brushed silver portrait card with the NFC mark and the DEPARTMNT wordmark

A metal card: the weight of a card that means it, and the premium counterpart to the PVC card.

What it is for

  • Premium membership. A top tier card that feels different in the hand from the PVC card.
  • Gifting and VIP. A card handed to a small number of people, where the object itself carries the message.
  • Authentication. Issued with a high value object, like the PVC card, at a higher finish.

Where it does not work

Like the PVC card, it is the wrong format for volume, and it costs more and takes longer to make. Choose it for a small number of people who already belong to something.

Specification

Metal card
SizeTo be confirmed
MaterialTo be confirmed
Tag optionsTo be confirmed
User memoryTo be confirmed
Read rangeTo be confirmed
PrintTo be confirmed
FinishTo be confirmed
FixingTo be confirmed
Suitable surfacesTo be confirmed
Water and dustTo be confirmed
Operating temperatureTo be confirmed
Stock lead time4 to 6 weeks

Customisation

Tag type: Standard (NXP NTAG213) or Advance (NXP NTAG424 DNA).

Download

Metal card spec sheet
PDF · 223 KB
Download Metal card spec sheet, PDF, 223 KB
Metal card artwork template and dieline
PDF · 69 KB
Download Metal card artwork template and dieline, PDF, 69 KB
Metal card product render, PNG
PNG · 163 KB
Download Metal card product render, PNG, PNG, 163 KB
LanyardComing soon

For crew, guests and passes worn all day.

The wristband's plate on a lanyard, for crew, guests and passes worn all day. It is coming soon to the shop. Until then, order it through a brief or the calculator on the website.

Specification

The plate is the wristband's. The full specification for the lanyard is coming.

Wristband
SizePlate 26 x 35 mm
MaterialFabric or PVC strap
Tag optionsNTAG213 or NTAG424
User memoryTo be confirmed
Read range41 mm to 50 mm
PrintFull colour on strap and plate
FinishGloss or matt plate
FixingPush button clasp (adjustable option)
Suitable surfacesNot suitable for metal
Water and dustWaterproof
Operating temperatureTo be confirmed
Stock lead time4 weeks
Key tagComing soon

A hard tag that goes on a keyring.

Key tag render: a black card-shaped tag with the DEPARTMNT wordmark, on a steel keyring

A hard tag that goes on a keyring: on the keys, so it goes everywhere.

What it is for

  • Membership. A member key tag that opens the door, books a room and buys a ticket.
  • Access. A tap at a door or a desk, where a card would stay in a wallet.
  • Merchandise. A small object a fan keeps on them, with a Portal behind it.

Where it does not work

It is a hard object on a ring, not a fixing, so it cannot be attached to a surface. For a fixed tap point, use a sticker or a resin tag.

Specification

Key tag
Size40 x 32 x 4 mm
MaterialABS
Tag optionsNTAG213 or NTAG424
User memoryTo be confirmed
Read range31 mm to 40 mm
PrintOne, two or three colour
FinishTo be confirmed
FixingDouble keyring
Suitable surfacesNot suitable for metal
Water and dustWaterproof
Operating temperatureTo be confirmed
Stock lead timeTo be confirmed

Customisation

The key tag takes one, two or three colour print. Tag type: Standard (NXP NTAG213) or Advance (NXP NTAG424 DNA).

Download

Key tag spec sheet
PDF · 126 KB
Download Key tag spec sheet, PDF, 126 KB
Key tag artwork template and dieline
PDF · 76 KB
Download Key tag artwork template and dieline, PDF, 76 KB
Key tag product render, PNG
PNG · 65 KB
Download Key tag product render, PNG, PNG, 65 KB

More formats are coming.